Terms and Conditions

Definition of our terminology as used within this document:

A ‘Project’ is any work undertaken or service provided by Cardiff Web Design Ltd for the Client on their request and as described in email correspondences to that Client.
A ‘Client’ is a person, persons, business or organisation using any of the services provided by Cardiff Web Design Ltd.
‘Domain’ is the website address as specified by the Client.
‘Open Source Software’ is software made freely available to anyone under the GNU General Public License (GPL).
‘Hosting’ is a yearly cost to keep a clients website activated online.
‘Content’ is both text and images that the Client requires on the website.
‘mb’ stands for megabytes and is a measure of storage space.

 

Cardiff Web Design Ltd Terms & Conditions

The contract between Cardiff Web Design Ltd and the Client will be on these conditions, to the exclusion of all other terms and conditions. Any variations to these conditions shall have no effect unless agreed in writing.
The works to be carried out shall be as set out in the Cardiff Web Design Ltd proposal email/emails.
Email will be the method of contact with regard to all communication for the website design and development.

It is the Client’s responsibility to inform us of any change in email address so we always have up to date email contact details.

Cardiff Web Design Ltd cannot be held liable in any way relating to communication issues if we are not supplied a valid email address.

Cardiff Web Design Ltd will acknowledge all emails within 3 working days.
Cardiff Web Design Ltd will only commence work on a Project after receipt of a non refundable, 30% deposit of the quoted Project fee from the Client.

The final payment is to be made on completion of the website.
The deposit paid to Cardiff Web Design Ltd covers the cost of design work carried out as well as any admin work and communication with Cardiff Web Design Ltd. The deposit is non refundable.
The unlimited design revisions offered by Cardiff Web Design Ltd end when the client makes the second payment of 70%. Design changes beyond this point are subject to additional charges.
Cardiff Web Design Ltd shall expect the Client to carry out sufficient research before proceeding with a website. This will include checking that the website/idea/business will operate legally. It is important that the website is not in any way illegal.
It is important for the Client to keep in contact with Cardiff Web Design Ltd throughout the entire Project. If a Client does not make contact for 2 weeks we will make up to 3 attempts to contact the client by email using the email address specified when the client placed their order.

If we do not receive a response to these attempts of contact the Project may be terminated, and the deposit will not be refunded. We will levy a £100 admin charge if the client later returns and wishes to continue work on their project.
Where images used on the website have been purchased by Cardiff Web Design Ltd on behalf of the Client, these images are strictly for use on the website only. Cardiff Web Design Ltd are not liable for misuse of these images by the Client or any other person’s copying, altering or distributing the images to individuals or other organisations.
Cardiff Web Design Ltd will host the website if the Client requires us to do so and on receipt of full payment of our Hosting fees. In doing so, Cardiff Web Design Ltd will endeavour to provide a reliable and professional service to the Client at all times but do not guarantee that the website Hosting will be available at all times, especially in the event of a technical failure beyond our control.
All standard hosting offered by Cardiff Web Design Ltd is limited to 500mb of website space unless otherwise stated in a separate contract. If your site requires more than 500mb of space we will advise of other hosting solutions and then cease hosting the site.
Cardiff Web Design Ltd cannot be held responsible for anything adversely affecting the Client’s business operation, sales, or profitability that might be claimed is a result of a service offered by Cardiff Web Design Ltd.
Where asked to provide search engine optimisation for a Client, Cardiff Web Design Ltd do not guarantee any specific placement or high ranking on search engines.
Cardiff Web Design Ltd do not take any responsibility for a clients website rank on search engines. This also includes any potential website downtime that can occur. When updating, changing, creating and hosting a client’s website, there could be a change in the websites search engine ranking.
Cardiff Web Design Ltd will provide the Client with an expected completion date for the Project (live on the internet) if requested. Cardiff Web Design Ltd will endeavour to meet any given deadline, but do not guarantee and are not bound in any way to complete the Project by this date. The expected completion date provided by any employee of Cardiff Web Design Ltd is purely an estimate.
It is the Client’s responsibility to check with Cardiff Web Design Ltd whether Open Source Software is being used or not.
The Client shall not be charged for Open Source Software. If there is a charge for a website using Open Source Software, the Client is paying for the installation time.

Open Source Software is not owned by Cardiff Web Design Ltd or the Client.

Images will have been purchased by Cardiff Web Design Ltd for the Client, unless the images have been supplied by the Client. Images purchased by Cardiff Web Design Ltd are licensed only for use on the client website and are limited to no more than 15 images dependent on the size of the project.
All images displayed on the Client’s website will only be used after authorisation by the Client, and are the sole responsibility of the Client regarding usage and copyright. Should any legal issues or claims arise from the content or copyright of any images supplied by the Client or Cardiff Web Design Ltd, they will be the sole responsibility of the Client. This clause excludes images which are provided by Cardiff Web Design Ltd.
Domain names will be registered by Cardiff Web Design Ltd and also registered to the Cardiff Web Design Ltd current address. Although the domain names are registered to Cardiff Web Design Ltd, the Client is the legal owner of the domain and if they request to have details changed or the domain transferred elsewhere, Cardiff Web Design Ltd will do this within a reasonable timeframe.
A domain name will be registered by Cardiff Web Design Ltd on behalf of the client once we have received the agreed deposit.
If the Client chooses our Domain Management service, Cardiff Web Design Ltd will arrange for renewal of the domain name/names once payment for the year’s service in advance has been received.
If the Client chooses to manage their own domain name/names, it is the responsibility of the Client to renew their domain names when due. If a domain name expires, Cardiff Web Design Ltd cannot be held liable for this. However, Cardiff Web Design Ltd will make reasonable effort to contact the Client regarding domain renewal.
When a Client renews Hosting with Cardiff Web Design Ltd, this also includes domain renewal if the renewal is needed to keep the site functioning and was purchased as part of the Hosting package.

If the Client does not renew the Hosting, their domain name could be made available to the public for purchase and Cardiff Web Design Ltd cannot be held liable for this.
Renewal of Hosting is due on a yearly basis in advance. The date of renewal will be annually from the date the website was made live.

The Hosting will not be renewed if Cardiff Web Design Ltd cannot contact the Client or the Client requests for Cardiff Web Design Ltd to not host this site. This will also affect the domain.
The Hosting renewal charge must be received within 10 days of the Hosting expiry date. Cardiff Web Design Ltd reserve the right to deactivate any website where the Hosting has expired and the Client has not paid the renewal charge. There will be an admin fee set by Cardiff Web Design Ltd for reactivating the website/Hosting.
If the Client does not use Cardiff Web Design Ltd Hosting services, then the management and Hosting of the Domain name are the full responsibility of the Client.
Should a Client wish to move Hosting away from Cardiff Web Design Ltd or transfer a Domain name away from Cardiff Web Design Ltd, a £100 admin charge will be issued, which must be paid before the transfer takes place.
Cardiff Web Design Ltd has no control of, or responsibility for, the content of Clients’ websites. In no way does the textual or image based Content of our Client’s web sites constitute Cardiff Web Design Ltd endorsement, or approval of the website or the material contained within the website.

Cardiff Web Design Ltd has not verified any of the materials, images or information contained within our Client’s web sites and is not responsible for the content or performance of these sites or for the Client’s transactions with them.

Cardiff Web Design Ltd provides links or references to our Client’s websites solely for the convenience of prospective customers and intends that the links it provides be current and accurate, but does not guarantee or warrant that such links will point to the intended Client site at all times.
Cardiff Web Design Ltd shall place a small text link on the footer of a Client’s website that simply states the website was designed by Cardiff Web Design Ltd and links to our company website. This link can be omitted for a fee of £100.
Cardiff Web Design Ltd may use your website as an example of our work for marketing purposes. If you do not wish for your website to be used for marketing purposes by Cardiff Web Design Ltd, you must inform us in writing before any deposits are paid.
Cardiff Web Design Ltd are not liable for loss, damage or corruption to files or information stored on its servers or individual PCs relating to a Client’s website. The Client is solely responsible for any information or files relating to its website.
If a Domain name is purchased by the Client through a company other than Cardiff Web Design Ltd, the Client has full responsibility in making sure that the domain name is renewed when due. Cardiff Web Design Ltd will not renew the Domain name when annual Hosting renewal is due if the Domain name is purchased through a company other than Cardiff Web Design Ltd.
Cardiff Web Design Ltd makes no claims that the contents of this website may be lawfully viewed or downloaded outside England and Wales. Access to this website may not be legal by certain persons or in certain countries. If this website is accessed from outside of the United Kingdom, it is done at own risk and the visitor is responsible for compliance with the relevant laws of the visitor’s jurisdiction. The terms and conditions of this website are governed by the laws of England and Wales. Jurisdiction for any claims arising in respect of this website’s Content shall lie exclusively with the courts of England and Wales. If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect.
Payment of your initial deposit will be deemed as acceptance to all of the above terms.

(*) Cardiff Web Design Ltd will not tolerate any form of harassment against its employees, business associates or any third party contractors working on their behalf from customers or any third parties working on behalf of customers, and we reserve the right to cancel a contract without refund in the event of unreasonable or inappropriate conduct. This includes threatening behaviour and abuse directed towards our employees. Thereafter, any further communication must be via postal mail only.

 

We reserve the right to change or amend these terms, all changes to the terms will be communicated via email before commencement of the project.

Additional Terms Relating to the Online Shop

The owner of this web site is Cardiff Web Design Ltd

Your contract for purchases made through the site is with Cardiff Web Design Ltd

While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. In the instance of incorrect pricing, if you exercise your right to cancel and you have already paid for the goods, you will receive a full refund.

We will confirm that the order has been received by a confirmation email. This confirmation email will be sent to the email address used to place the order and will amount to an acceptance by Cardiff Web Design Ltd of your offer to buy goods from Cardiff Web Design Ltd.

You agree that email can be used as a long-distance means of communication.

The confirmatory email will also contain a link to these terms and conditions, and may be amended from time to time.
You must check that the details on this confirmatory email are correct as soon as possible and you should print out and keep a copy of it.

Cardiff Web Design Ltd will not pass on your personal or credit or debit card details to any third party except where an additional security check may be deemed necessary. We shall be entitled to process your data in accordance with the terms of our Privacy Policy. Please view this document for further information.

Cardiff Web Design Ltd will not pass on your personal or credit or debit card details to any third party except where an additional security check may be deemed necessary. We shall be entitled to process your data in accordance with the terms of our Privacy Policy. Please view this document for further information.

You must choose a username and password on completion of registration. You are responsible for all actions taken under that username and password and shall only use the Site under your own username and password. You must make every effort to keep your password safe and should not disclose it to anyone. If it is compromised, you must change it. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password.

If there are any changes to the details supplied by you it is your responsibility to inform Cardiff Web Design Ltd as soon as possible.

We shall have no liability (including liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in their networks and equipment.

No waiver by us of any breach of these Terms shall be considered as a waiver of any subsequent breach of the same or any other provision.

You may not permit, create unauthorized framing of, or deep linking to, the Site or the creation of derivative works thereof from any other website under your management or control.

It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law.

We reserve the right to terminate this Agreement and to suspend or terminate your access to the Site immediately and without notice to you if:you fail to make any payment to us when due; you breach the terms of this Agreement (repeatedly or otherwise); when requested by us to do so, you fail to provide us within a reasonable time with sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity; we suspect you have engaged, or about to engage, or have in any way been involved, in fraudulent or illegal activity on the Site.

Cardiff Web Design Ltd may amend these Terms from time to time, and place the new version on the Site. For users purchasing goods or registering on the Site for the first time, all purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms Otherwise, such changes will be effective against existing users thirty days following posting of the amended version on the Site. Your continued use of the Site following Cardiff Web Design Ltd posting of any changes will constitute your acceptance of such changes. If you do not agree to any changes to these Terms, then your only remedy is to cease using the Site.

These Terms supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between Cardiff Web Design Ltd and you relating to your purchase. Cardiff Web DesignLtd advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by Cardiff Web Design Ltd. You are advised to read (and are responsible for reading) fully all information on this website.

If any provision of these Terms shall be held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the remaining parts of these Terms and the remainder of the affected provision shall be unaffected.

Data Protection

By registering with us, you consent to:
(i) us collecting the following personal data from you: your name, date of birth, telephone numbers, home address, payment details (such as credit and debit cards);
(ii) the use of such data by us for the purposes of administering your Account, processing any orders placed and contacting you with information relating to promotions, special offers and other features related to your Account;
(iii) Us sharing such data with our marketing partner in order that such companies may contact you with details of other games and services. To opt-out of such marketing activity, please send a written request to info(Replace this parenthesis with the @ sign)cardiff-web-design.co.uk

(iv) Us potentially using personal information provided by you in order to conduct appropriate anti-fraud checks and identity verification. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.